Below you’ll find important information and links to help you with the next steps toward your Nurse Aide certification.
To speak with a call center agent, please dial (800) 274-2900
All Nurse Assistant candidates must apply for a temporary Nurse Assistant license through the Rhode Island Department of Health in order to gain entry onto the Rhode Island Nurse Assistant registry. Please be sure to submit an application for a license to the Rhode Island Department of Health before registering to take the NNAAP Exam.
Welcome to CNA365! All Candidates please follow the instructions below.
(*Training Program Instructors do not use this option! You were already sent an email with your access code)
1) Click on the Blue "CNA365 LOGIN" Button Above
2) Important Select: "Don't have an account? Sign up" and complete the profile form.
3) Once you fill out the "Create Your Account" Form, click "sign up"
An email will be sent to you with your temporary password to access your account!
Training programs please scroll down to the "Training Program Materials" in the Resources section below for information on how to use CNA365 to purchase vouchers, approve candidates for testing, add new training program users and reset your password.
Student must complete the state-approved nurse aide training program.
If you did not complete a state-approved training you may still register under a different eligibility route as listed in the Candidate Handbook.
Your Candidate Handbook is your handy guide to answer all the questions you have about submitting an application, scheduling, taking an exam, getting score results, and much more.
Create an account with our online CNA365 system to register for testing by clicking the "Sign Up" link on the login page. You will need to submit an application for testing in order to register for exams.
We highly recommend that you read the Registration Quick Reference Guide with detailed instructions on how to register online for your exam BEFORE you begin the registration process.
Take your written or oral exam conveniently from home or work through Credentia online proctoring!
A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience.
Contact Credentia to:
Obtain a Candidate Handbook
Obtain or complete an Examination Application
Schedule an examination
Cancel an examination
Arrange special examination requests and services
Change your current address or name prior to testing (at least 11 days in advance)
Contact Information:
(800) 274-2900
Monday – Friday 8:00 a.m. – 11:00 p.m. EST
Saturday 8:00 a.m. – 5:00 p.m. EST
Sunday 10:00 a.m. – 4:00 p.m. EST
Contact Rhode Island Department of Health to:
Obtain a Candidate Handbook
Obtain information regarding requirements for initial licensing
Obtain information regarding requirements for license renewal
Change your current address or name. The Rhode Island Department of Health must have accurate information at all times
For applications & licensing requirements, go to: https://health.ri.gov/licenses/detail.php?id=232
Contact Information:
(401) 222-5588
Fax: (401) 222-3352
Monday – Friday 8:30 a.m. – 4:30 p.m. EST
Three Capitol Hill
Room 105
Providence, RI 02908
Website: www.health.ri.gov