Pennsylvania

If you previously had an online Pearson VUE account (PCM or PULSE) to register for examinations and/or manage your nurse aide registration, you'll need to create a new CNA365 online account with Credentia. Click here to login and then click the "Sign Up" link on the login page.

When you create a new CNA365 account, all of the data from your old Pearson VUE online account will carry over to your new Credentia CNA365 account.

Take your written or oral exam conveniently from home or work through Credentia online proctoring!

A live proctor will monitor you through the webcam on your workstation to provide a secure exam experience.

To conduct a search, you will need the name, city, and date of birth OR registration number of the nurse aide.

To be eligible for continued enrollment on the Pennsylvania Nurse Aide Registry, you are required to work as a nurse aide at least one documented day (eight consecutive hours) for pay in an approved facility during the previous twenty-four (24) months.

Click here to create a CNA365 account to submit a renewal application. See our Renewal Quick Reference Guide on how to submit a renewal application.

If you are a nurse aide currently listed on another state’s nurse aide (or equivalent) registry as active and in good standing and wish to enroll on the Pennsylvania Nurse Aide Registry, click here to create a CNA365 account to submit a reciprocity application.

See our Reciprocity Quick Reference Guide on how to submit a reciprocity application.

Contact Credentia to:

• Schedule, reschedule or cancel an examination

• Request an excused absence

• Ask questions about On-Line Registration

• Obtain information regarding your Score Report

• Obtain information regarding your examination

Contact Information:
(800) 457-6752
Monday – Friday 8:00 a.m. – 11:00 p.m. EST
Saturday 8:00 a.m. – 5:00 p.m. EST
Sunday 10:00 a.m. – 4:00 p.m. EST

Contact Pennsylvania NNAAP® Registry to:

• Clarify information about the Registry

• Change your current address or name once you are on the Registry

• Obtain instructions to change your name or social security number once you are on the registry

• Obtain information regarding reciprocity

• Obtain information on continued enrollment on the Registry

• Obtain a Recertification Test Registration Form

Contact Information:
(800) 852-0518
Monday – Friday 8:00 a.m. – 5:00 p.m. EST

Contact the Pennsylvania Department of Health to:

• Inquire about the annotation of nurse aide registrations

Contact Information:
(717) 787-1816
Monday – Friday 8:00 a.m. – 4:30 p.m. EST
Website: www.health.pa.gov

Contact the Pennsylvania Department of Education to:

• General information regarding nurse aide training requirements

• A list of state-approved nurse aide training programs

Hours of Operation (Eastern Time Zone):
Monday – Friday 8:30 a.m. – 5:00 p.m.
333 Market Street 11th Floor
Harrisburg, PA 17126-0333
Website: www.education.pa.gov
Email: ra-natcep@pa.gov

Contact the Pennsylvania Department of Human Services to:

• Obtain information/assistance regarding federal regulations for reimbursement from Nursing Facilities to employed nurse aides

• Acquire help with any discrepancies in eligibility for reimbursement

• For issues with testing or test reports, email ra-pwnurseaide@pa.gov

Contact Information:
(800) 932-0939, option 1
Monday – Friday 9:00 a.m. – 12:00 p.m. and 1:00 p.m. - 4:00 p.m. EST
6th Floor, Forum Place Building
555 Walnut Street
Harrisburg, PA 17101
Website: www.dhs.pa.gov
Email: ra-pwnurseaide@pa.gov